General Protection Fault
A general protection fault (GP fault) often indicates that there is a problem with software or you need to update a device driver that you have installed on your computer. If you cannot find a Microsoft Knowledge Base article to address your specific issue, the Dr. Watson tool can help you identify the cause of the error message.
Dr. Watson is a diagnostic tool that takes a snapshot of your computer whenever a fault occurs. Dr. Watson intercepts software faults, identifies the software that faulted, and offers a detailed description of the cause. Dr. Watson can often diagnose the issue and offer a suggested course of action.
After you receive a GP fault, run the Dr. Watson tool so that you can "catch" the error the next time that it occurs. To start Dr. Watson, Click Start, click Run, type "drwatson" (without the quotation marks), and then click OK.
When you enable Dr. Watson, an icon is displayed on your taskbar.
If a program fault occurs, Dr. Watson generates a snapshot of the software environment. Click the Details button in the error message to view the information that is gathered by Dr. Watson.
To generate a log file, double-click the Dr. Watson icon on the taskbar. Dr. Watson gathers information about the operating system, and then a Dr. Watson dialog box is displayed.
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